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Privacy Policy

We collect, process, and use your data only in the context of the legal requirements. This document outlines the types of personal information we receive and collect when you use the Association of the Licensed Viennese Tourist Guides as well as some of the steps we take to safeguard information.

Contacting us
When you contact us by using the request form or sending an email we will keep your data provided to us for a period of six month. This data is used for preparing an offer.
We will treat any supplied data strictly confidential. We will not pass on any personal data without your explicit consent, unless we are legally obliged to do so.

Booking
When you finalize a booking your data will be handed over to the respective Guide who will be your Tour Guide. The further use of your data is then subject to the legal responsibility of the Guide. We keep your data provided to us for a period of six month. We will treat any supplied data strictly confidential. After a period of six month your data will deleted by Association of the Licensed Viennese Tourist Guides.

Cookies
We use cookies to analyze your site usage, but the these cookies cannot identify you. Cookies are small text files that are stored in your local browser cache and enable a website to recognize your browser when you next visit.
Cookies are automatically accepted by most Internet browsers, but you can change the settings of your browser to stop accepting cookies or to notify and ask before accepting a cookie.
The purpose of a cookie is to tell the Web server that you have returned to a specific page.

Google Analytics
We use Google Analytics, a web analysis service by Google Inc. to improve and optimize our internet presence. Google Analytics uses cookies to analyze a user´s use of our website. Your IP adress will be anonymized for our website. With this extension, IP addresses are processed in an abbreviated form in order to prevent direct association with an individual.

Newsletter
You can sign up for our newsletter by sending your email address and language (information regarding your language). We use the double opt-in version which sends a new subsriber an email containing an activation link. When the link is followed, the user is added to your mailing list. Your data is saved in our database, and will be erased in the event of a withdrawal.

Use and Disclosure of Personal Information
We will not pass on any personal data without your explicit consent, unless we are legally obliged to do so. At your request, we will allow you to inspect any stored data from you and/or delete it if you want us to do so. If you want to correct, delete or take a look at your data, simply write a letter to the address stated in the legal notice.?If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Austrian Data Protection Authority https://www.data-protection-authority.gv.at/ .

By using this website, you agree to our privacy policy. read more